Frequently Asked Questions (FAQs)

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Virtual On FAQs

No, you should be careful as it can cause damage in the person or object and also can break the display. We recommend to place it in a high place.

The hologram device only reads bin file, other format can not be read directly.
Also please noted that bin file can not be opened and need to be created with a specific but free software that runs in Windows and Mac.

To create the video first follow this basic instructions:
1) Pure black background
2) MP4, AVI, Rmvb, Gif format video
3) 445×445 pixels
4) 10-15 seconds video time suggested
5) JPG, PNG picture Ok too (Black background better)

What VR Virtual Reality is, is a 3D environment created digitally that can be explored and interacted by a person using specific headsets known as VR glasses. This person becomes part of the environment and is able to interact with objects or even perform certain actions.

For more information go to VR Virtual Reality

Augmented reality AR is the integration digital information to create a view of a real-world environment to overlay a new one on top of it. Augmented reality does not replace the reality, it adds image or video content to the real world which is one of the main differences with virtual reality. 

Technically, what a hologram is, is a technique that records the light from an object which is then presented in a 3D way. However, we are focused on the ”holographic effect”, which is the optical illusion of having either a still image or video content floating in the air.

Holograms are also known as the ”Pepper’s Ghost illusion”, used since the 18th century to create transparent ghostly images in places such as theatres.

 

No, it doesn’t  require a complex software. We supply a standard file with the animations, it can be played in any media player device.

Yes,  it’s included on the standard prices.

Find 10 reasons to use a Virtual Mannequin/Assistance in our detailed blog post.

Making a video content for a Virtual Mannequin is easy if you follow some simple guidelines, please check this page: Specifications on how to Make a Virtual Mannequin Film

Yes, for safety reasons it comes with a special isolation.

Yes, it has strong magnets, they can affect electronics or credit cards, so we recommend to keep them at a distance of at least 3cm.

Yes, it works with electricity and the consumption is very low.

Changing content is very easy. Simply place the SD card with the new video content and the unit will start playing it.

Yes. It can either be done by us or do it on your own, it depends on how specialized you are on doing video content. Each display requires a different type of video so knowing how to do it is key to enhance the experience.

Yes, you can connect any external device using the appropriate connection.

No. The image is not shown on a screen, is shown inside the device. Touching it leaves marks on the optics.

Yes. Both the Transparent Display and Magic Mirror can be built with/ without touch screen.

Yes. It can be connected to an Internet cable or Wifi, depending on the model. This allows immediate access to change and update content from any place in the world. Managing the display remotely requires an IT specialist and a permanent monitoring, so we manage it remotely scheduling different contents on different times or days.

Yes. Stereo speakers are built within the display and the volume can easily be adjusted.

No. It requires a 2D file such as AVI, MP4, WMV or similar. This is also described in specific catalog.

Yes. The media player on the display will play all the supported files on the SD card in order. Once all videos have been played it will start again.

Most of our displays such as Holographic Display, Magic Mirror, Transparent Display and Virtual Mannequin support the following formats: MP4, WMV, AVI, MPEG1/2/4.